Refund policy
Thank you for shopping with us. We strive to provide quality products and excellent customer service. Please read our Return & Refund Policy carefully before placing an order.
No Returns
To keep our prices competitive and streamline order fulfillment, we do not accept returns.
Please review all product descriptions, specifications, colors, and sizing information carefully before placing your order.
We do not accept returns for:
- Change of mind
- Ordering the wrong item
- Ordering the wrong size or color
- Items that are no longer wanted after delivery
Nothing in this policy limits any rights you may have under applicable consumer protection laws.
Refund Policy
50% Refund
If you are dissatisfied with your purchase for reasons other than damage or defects, you may contact us within 7 days of receiving your order.
After reviewing your request, we may approve a refund of up to 50% of the purchase price. Refund requests are reviewed on a case-by-case basis.
To request a refund, please provide:
- Your order number
- A description of the issue
- Clear photos or videos of the product
100% Refund for Damaged or Defective Items
If your item arrives:
- Damaged
- Broken
- Defective
- Unusable due to a manufacturing defect
Please contact us within 7 days of delivery.
To process your claim, please send:
- Your order number
- Photos or videos clearly showing the damage or defect
- Photos of the product packaging, if applicable
Once your claim has been verified, you will receive a 100% refund to your original payment method. In some cases, we may offer a replacement instead, depending on product availability and your preference.
Lost Packages
If your order is confirmed lost in transit by the shipping carrier, please contact us. After verification, we will work with you to provide an appropriate resolution, which may include a replacement or a full refund, as required by applicable law.
Refund Processing
Approved refunds are issued to the original payment method.
Please allow 5–10 business days after approval for the refund to appear in your account. Processing times may vary depending on your bank or payment provider.
Order Cancellations
Orders may be canceled within 12 hours of purchase.
Once an order has entered processing or has been shipped, it cannot be canceled.